Q:

can postfix deliver an incoming message to a random recipient from a list?

I'd like to have postfix relay incoming email to one of 5 possible recipients in a somewhat random - or at least evenly distributed way.
for example, when a message addressed to help@domain.com arrives at the postfix server, i'd like that message to be related to one of : admin1@domain.com, admin2@domain.com, admin3@domain.com, admin4@domain.com, or admin5@domain.com.
each incoming message would go to one of the adminX addresses and all messages would be load balanced across all 5 evenly(ish).
is that doable?
thanks,
Me

A:

No, postfix can't do that by itself. A procmail filter might help, but why not set up a real ticketing system where you can track progress of issues, share them and make sure things proceed when an admin goes on holiday?
OTRS is a decent ticketing system for smaller environments. Atlassian JIRA is good too, but rather expensive. There are other options too of course :)

