
Ask HN: Email provider for sending transactional emails? - lucaspiller
I run a website monitoring service, and send out email notifications to my customers whenever there is a problem. I&#x27;m currently using SendGrid with a shared IP, however a lot of my emails are being rejected due to blacklisted IPs. As the notifications don&#x27;t get through, it leads to not very happy customers.<p>Over the past month I&#x27;ve sent 75k emails, and nearly 5,000 have been blocked due to the IP being on spam lists (I should note that 0 of my emails have been marked as spam). My customers are usually small businesses who have overly aggressive spam filters, so that definitely doesn&#x27;t help.<p>I contacted SendGrid support and the only thing they could recommend was that I upgrade to a plan with a dedicated IP. Although $19.95 to $79.95 per month isn&#x27;t too bad, after you send 100k messages per month their prices go up quite a lot (it jumps to $165 for 200k messages), so I&#x27;ve been thinking of moving anyway. The only thing I use them for is as a SMTP server - I don&#x27;t use any of their marketing tools.<p>So.. can anyone recommend a good provider who will be more supporting?
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djyaz1200
We use mailgun and have had a pleasant experience. Good luck!

