Our standard delivery method is by Royal Mail's track and trace service or DPD courier.
Please allow 3-5 working days for all items.

You can track your order using the barcode you receive with your dispatch confirmation.
Go to the citipost website and enter the barcode.

If you are not present when your parcel arrives Royal Mail or the courier company will leave a calling card for you to collect the parcel from your local Post Office or courier depot.

PLEASE ENTER YOUR CONTACT TELEPHONE NUMBER WHEN ORDERING as the delivery company may need to call you to get your delivery to you. A mobile is best.

If you enter your workplace as the delivery address please make sure you enter your company name.

If you wish to change your delivery address at this stage there will be a charge of £5.95

Next day deliveries: Due to the time it takes to gift wrap something nicely, next day delivery is not possible on gift wrapped orders.

Addresses in special domestic regions, not on the UK mainland, such as Isles of Scilly, Channel Islands, Isle of Man and Northern Ireland, there may be a surcharge. If this is the case we will notify you.

Europe and International Delivery

Delivery Options

Cost

Delivery Times

EUROPE

Dependant on weight and volume

1 to 3 Weeks

WORLD ZONE 1

Dependant on weight and volume

1 to 3 Weeks

WORLD ZONE 2

Dependant on weight and volume

1 to 3 Weeks

We can ship around the world. International delivery costs are calculated depending on the total volumetric weight of your order and the country of delivery.

To find out how much our International delivery costs are, add your items to the basket, go to the check out page and enter your delivery address. Our website will calculate the shipping cost and exclude the VAT for countries outside the EU automatically.

PLEASE NOTE THAT COUNTRIES OUTSIDE OF THE EU MAY HAVE TO PAY LOCAL IMPORT DUTIES ON RECEPTION OF THE GOODS

All transactions will be in pounds sterling (£). If your credit card is in any other currency, the rate of exchange will be that of your card issuer and you may be charged an international fee by them. Payment online is in a secure environment.

Gift wrapping service

We really want to make your online shopping a great experience and there is nothing easier than buying a present online, get it wrapped by someone else (us!) and get it sent directly to the recipient with a personal message from you.
So if you want us to gift-wrap some Ochre And Ocre goodies on your behalf, simply select the gift-wrapping option at the check-out and type in your personal gift message.

Gifts are wrapped in grey tissue and popped in a smart reusuable gift box, with a magnetic fastening. Tied with a wide gold ribbon and finished with an Ochre and Ocre fabric covered luggage tag. The box is made from 100% recycled materials and is perfect for reusing for storage after use.