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If you have a trip coming up let them know. I ordered dec 24. I told them I had a trip january 5th, and it was supposed to be way below the 40* mark my first UQ was rated for.
They rushed my order through and even overnighted it to me. It arrived jan 4th and my trip went great. Very warm...

I'm order #456. I placed my order for an UQ and TQ on Dec 14th. I have sent them 2 messages on the Hammockgear site, but I have not gotten any responses. Gotta say, I'm getting a little frustrated with the lack of communication. You all seem to have gotten your stuff when you've placed your order way after mine.

I'm order #456. I placed my order for an UQ and TQ on Dec 14th. I have sent them 2 messages on the Hammockgear site, but I have not gotten any responses. Gotta say, I'm getting a little frustrated with the lack of communication. You all seem to have gotten your stuff when you've placed your order way after mine.

You can try and call them or email again. I know your a bit frustrated but they had a huge number of orders on Black Friday and had a couple of workers have to leave. They are absolutely great people and have a great business. I talked to Adam today and they are working very hard to get caught up. I ordered my stuff before you and should be getting mine on Wednesday. They do say on their website that they will push orders thru for customers that need it first. I don't know if this helps but I hope it does. Good luck.

I'm order #456. I placed my order for an UQ and TQ on Dec 14th. I have sent them 2 messages on the Hammockgear site, but I have not gotten any responses. .

We are having trouble receiving messages through the site portal. Tadpole, I'll be emailing you shortly. PM me your email address.

Thank you for your gracious patience, folks. The Black Friday sale was unprecedented, as well as the sudden staff shortage and now, a bottleneck of goose down holdup. It doesn't end, does it!? We should start seeing the orders settle into an improved wait time by next week. It IS true upcoming trips may get rushed, but we make sure it doesn't affect the other orders that are slogging up the queue. KC8QVO, email us at hammockgear@gmail.com when you need it, and we'll do our best.

I have gave up on trying to contact them because they are so busy. They still never answered questions that I had before I ordered in November...That being said, They got my order out in about a month and it was well worth the wait. It is a high quality piece of gear.

We are having trouble receiving messages through the site portal. Tadpole, I'll be emailing you shortly. PM me your email address.

Thank you for your gracious patience, folks. The Black Friday sale was unprecedented, as well as the sudden staff shortage and now, a bottleneck of goose down holdup. It doesn't end, does it!? We should start seeing the orders settle into an improved wait time by next week. It IS true upcoming trips may get rushed, but we make sure it doesn't affect the other orders that are slogging up the queue. KC8QVO, email us at hammockgear@gmail.com when you need it, and we'll do our best.