ServiceNow Advanced Service Management

Optimize the Value. Deliver on the Promise of Your ServiceNow Platform.

Maximize the value of your plans and your platform with run-state services.

Getting your ServiceNow platform to an optimal state requires more than just enhancement and support work. Our expert Managed Services team provides turnkey, around-the-clock support and governance of your ServiceNow platform to help you optimize the value and deliver on the promise of the ServiceNowplatform.

Virtual Administration

With CSC Virtual Administration program you can simply leave it to our team of ServiceNow Admin and ITIL certified experts. This popular program is subscription-based, meaning you purchase a set number of hours per month to utilize at your leisure for requests.

Application Maintenance

CSC offers your organization a bundle of services to accelerate ServiceNow upgrades, get immediate value from enhanced features and new capability, so that you are relieved of the pressure of ensuring an up-to-date ServiceNowinstance for your users that will continue to meet all your business, performance, and timeline requirements.

Application Extensions

Our dedicated team of individuals manage the project, track requirements, and configure/develop new capabilities, helping your organization integrate ServiceNow with hundreds of systems, from ad-hoc unified solutions to sophisticated e-bonding.

Healthcheck

You’re live with ServiceNow, but is the platform prepared to handle future customizations, enhancements, and upgrades? Our comprehensive instance Health Check can help you make the right call when it comes to ServiceNow development and maintenance.

QA, Regression and Load Testing

Our full-time QA professionals plan and act on a comprehensive test strategy to ensure a seamless transition to new versions through comprehensive regression testing, so that you have the confidence that your system will function day one post update.