NC-Staff: Dear sir/madam, Thank you for your order. We have measured the items before selling them. To choose a correct size, we kindly suggest that you can measure your own size and then read the size reference on our product page. Please check the size chart, it tells you the size details. If the product you have received does not meet the size chart, please send us some photos of item you received with measuring the size. Please includes SKU sticker and the shipping label. https://www.newchic.com/Contact-Us-hc10.html We will do the best to help you. Thanks.

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By ***es Bollinger

Verified Buyer

2017-12-11 12:56:59

Size:38,Color:Black

All great and ordered second pair due to good service

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Q&A

For any pre-sale questions, please contact our customer service and receive a response within 24 hours

Q: When I look the differents answers I do not find my response. I want know is the synthetic fur is thin or big and it is full on feet on around all the shoes.. In fact I see also the information says take a larger size but the forum answer describe it is not exact. My french is 37. What size I must order ?

A: Dear sir/madam,
You can find all the details about the sizes of the shoes on product page.To choose a correct size, we suggest that you can check the size reference beside the shoes choose, take our size chart as the standard reference and choose a suitable size according to your feet length and width.

By An********* Nov-27/2017 09:29:32

Q: the fur lining is on the full shoes or just on feet ? and what is the material is ? synthetic quite thin or big ?

A: Dear sir/madam, The material is cow leather. The lining is made of artificial plush and on the full shoes. Any questions, please feel free to contact us. https://www.newchic.com/Contact-Us-hc10.html