Great view. Shops and restaurants were within walking distance. Staff was very polite and helpful.

Jeffrey,
United States of America

What a great little hotel. The people were friendly, the food good, the room beautifully re-furbished. This is a grand art deco experience. A real original. The most comfortable bed I've ever slept in - including mine at home.

Keley,
United States of America

Location, view, pool, staff, fitness room all good. The room was a bit small, but no problem. The water pressure and shower were outstanding.

Debra,
United States of America

We enjoyed our stay very much from the valet, the bellman, the checkin process to the beautiful room. We had a wonderful stay and will definitely recommend the Shangri-La to our family and friends.

Great location.potential to be a fantastic property. The staff was appologetic and receptive to criticism,but the problems still did not get fixed. It did not live up to expectation of a Small Luxury Hotel property. Pity because it good be lovely!

Mary,
Canada

Very friendly welcoming staff

Peter,
Denmark

Good safe location..

Fabrizio,
Australia

Adjacent to Santa Monica Pier, this hotel overlooks the ocean and the Los Angeles International Airport is 9 miles away. It features an outdoor pool with hot tub and an on-site restaurant. Modern rooms offer a 42-inch flat-screen TV.

A minibar and an iPod dock are included in every spacious room at Hotel Shangri-La. The rooms feature hardwood floors, warm colors and free Wi-Fi. A marble bathroom is also provided.

Dine at Shangri-La Hotel’s restaurant, The Dining Room. It offers signature menu items from a raw bar, gourmet flatbreads and desserts. 24-hour room service is also offered.

Fitness and business facilities are on site for guest convenience.

This hotel is a 2 minute drive from shopping at Santa Monica Place, and an 18 minute drive from the University of California Los Angeles. Downtown Los Angeles, the Staples Center, and Hollywood are all 16 miles away.

Santa Monica is a great choice for travelers interested in Harbor, Cycling and Walking.

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Hotel Rooms: 71
This property has been on Booking.com since Sept 10, 2009.

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Newest Reviews for Hotel Shangri-La

Dalius

Jerry

United States of America

5.8

Okay

March 30, 2015

Unable to shower without flooding bathroom. Very slippery bathroom floor, unsafe tub entrance and exit, no handicap access to tub, Many requests to concierge,/ front desk ignored including room service menu, childish amenities that are extremely overpriced.

Veronica

France

9.6

Exceptional

March 22, 2015

I almost cancelled this reservation due to all the negative comments (and second guessing my choice) but I'm glad I didn't - this place deserves a higher rating. The valet parking is expensive, so go to the parking garage around the corner to save some $.

We stayed here after a long holiday in Hawaii & West Coast, and we loved every moment of it and were sad to leave! Granted, we did get our room upgraded but the room was *amazing* -- two bedrooms, a living room a huge wrap around balcony and a view of the ocean. Private sunset viewings every evening! Room service was fast & good, the bar was also great and trendy, staff were all *excellent* and helpful, room very comfy, location great with a public parking garage right around the corner.

Mary

Canada

6.7

Pleasant

February 21, 2015

Unfortunately, our room wasn't really when we arrive at 10 pm. The clean up staff were less than spectacular,towels were tattered and often left wet. The shower control didn't work properly,they fixed it.the lights had no individual controls all on or all off. No ability to read while partner sleeps.

Great location.potential to be a fantastic property. The staff was appologetic and receptive to criticism,but the problems still did not get fixed. It did not live up to expectation of a Small Luxury Hotel property. Pity because it good be lovely!

Fabrizio

Australia

7.1

Good

February 11, 2015

Don't expect holes in my towels from a hotel with the shangri-la name.. buy some new ones.
Asked for the password for free WiFi at check in and was told it would prompt me for and email.. it didn't, it prompted me for a password so I didn't bother..
Grotty waterdamaged tiles/floor in the bathroom.. expected better.

Antoinette

Agnieszka

Switzerland

5.4

Fair

January 4, 2015

The room was very dated, especially the windows, carpets and some of the furniture. It felt like it all needed a serious clean-up and makeover. The sofa bed was small and not very nice with some very old IKEA duvets thrown on top for the kids. A/C again old and extremely noisy. All in all very poor value for money at 615 dollars per night...

The hotel's location was very good. The building is beautiful with lots of Art Deco features. Staff is friendly and valet parking very efficient.

Ahmed

Dan

Israel

7.5

Good

December 25, 2014

- doors locks get blocked when in heat (sunlight) leaving hosts outside and requiring staff intervention (came very fast)
- wifi coverage was not available in the restaurant and did not cover the whole room
- we found no towels at all in the bathroom when returning to the room one of the afternoons
- breakfast was good but only cooked English/American options, no buffet with fresh vegetables and fruits, or cheese