About account locked up

Hello Hugging Face Support Team,

I hope you are doing well.

I am writing to request a review of my Hugging Face accounts, which appear to have been suspended or restricted.

I did not receive any email explaining the reason for the action, so I would be grateful if you could clarify what policy or activity triggered the suspension.

For context, I was using multiple Hugging Face accounts for a personal software project. The accounts were used to host and operate different components of the same application. I understand that some activity may have unintentionally triggered your automated abuse detection systems, but I did not intend to violate Hugging Face’s Terms of Service or misuse the platform.

If any aspect of my project or account activity was problematic, I would appreciate the opportunity to understand the issue and make the necessary changes to ensure full compliance with your policies.

I value the Hugging Face platform and would be grateful if you could review my case and let me know whether my accounts can be reinstated or what steps I should take to resolve the situation.

Thank you for your time and consideration. I look forward to your response.

Kind regards,

Syed Qousain Haider Naqvi Hugging Face . My Mail: syedqousainhaidershah@gmail.com

Oh… (If possible, use the email address you used to create your HF account) Sending an email to HF Support (website@huggingface.co) should be your top priority.
While you can occasionally get support through the forums, email is the only official channel, so it’s safer to send an email first.

Yeah, contacting HF Support by email is probably the right next step. Using the same email linked to the account can also help them verify it quicker.