All my Jupyter notebooks have disappeared from my space!

Hi community,
A disaster just happened. I was developing a tool in a Jupyter notebook on a space in Hugging Face, and this morning, it suddenly disappeared. Is it possible to get it back? Can anyone help?

Storage in Hugging Face Spaces is ephemeral, and the data you store in the default configuration can be lost in a reboot or reset of the Space. We recommend to save your work to a remote location or to use persistent storage for your data.

Free Spaces has a spec that when you restart it, all data is lost, but not because of it?
If it’s account trouble, I’ll use mention to call the staff…

thanks for your answer. I paid. I wasn’t free. Thank for the tip about mentioning the @staff

I paid. I wasn’t free.

So this is also a payment issue.
@meganariley @not-lain We have a problem with HF paid accounts.